A ‘whole person’ approach to care is fundamental. There should be no handoffs or passing people back and forth between services.

Date: 22nd November

Categories:

Highlights

This week, Harbour Housing welcomed Tom Webb, the Dual Diagnosis Strategy Lead from Recovery College Cornwall, to provide a training and discussion session on Dual Diagnosis Awareness.

An impressive number of staff attended from a variety of services throughout Cornwall despite the morning’s severe weather conditions. This highlighted how vital these training sessions are and how these discussions can generate options through first-hand feedback to ensure that specific needs are met successfully in the future.

The Dual Diagnosis Awareness Sessions are open to all Professionals working across the system whose work may affect people with co-occurring mental health difficulties and experiencing active addiction. These sessions aim to develop a broader understanding of what is meant by the term ‘Dual Diagnosis’ and to highlight best practices for care and support.

The opposite of addiction is connection

During this session, staff also explored the updated strategic guidance in Cornwall, and what this means to each service.

Previously in Cornwall, services were only supporting individuals who were meeting the current threshold. However, there are many complexities in this area, highlighting that so many individuals were being missed due to their dual diagnoses. Some of the challenges that were faced were from a previous strategy ‘Ambition for inclusion’.

After thorough discussion, it was determined that this particular strategy had been unsuccessful, due to the difficulty in getting it up and running and the complexities that left it difficult to understand, especially within a system that was failing.

Current challenges

  • Limited resources for medical assessments/diagnosis
  • A failing system that is generating people to self-medicate
  • Individuals are not being assessed in an appropriate time frame
  • Unrealistic assessment requirements: Three complex needs alongside poor mental health
  • Limited coordination between clinical services for support
  • So many complex needs clients disengage through frustration, confusion and long referral processes.
  • Domestic abuse-related deaths were not covered by domestic homicide reviews.
  • Cornwall had an influx of locum practitioners, which led to fewer signing up with the NHS and a lack of information between all services.
  • Challenges to getting individuals to engage in services
  • Mental health services require perseverance, to engage with individuals so that a care plan can be put into place.
  • Overwhelming levels of drug-related deaths with people experiencing mental health issues in Cornwall; (84% in 2022. The highest levels in the UK.)

Current Transformation

A new mental health transformation is taking place with input from the voluntary sector and advice from the NHS for individuals to receive in-house clinical support.

The hope is to put one panel of commissioners in place, who can structure the responsibility of all services so that no person is turned away and everyone can be referred to the correct service.

The Guiding Principals

Developed by the multi-agency Dual Diagnosis steering group, the principles express the agreements about how to seek to work together to improve the experiences of people impacted by co-occurring conditions.

  • Co-ordination of services
  • System-wide communications
  • Challenging stigma
  • Advocating for this group
  • Offering holistic support options
  • Providing hope

Some of the points discussed within the session were individuals, once having a support worker assigned, should work together throughout the whole journey with a client. To do this, services and practitioners need to commit to supporting one another and improve communication systems.

Harbour Housing Team Lead suggested an online directory of mental health services for easy access and regular updates of referrals, care packages and funding. This would considerably benefit services, individuals and support workers and be less time-consuming.

At present, there are some published directories available, but these are extremely time-consuming and hard to navigate with services and with funding constantly being updated, especially when staff are new to the sector/job role.

During the session there were many emotive stories of clients that have been let down by the current system, especially seen in our outreach services for those individuals with experiences of poor mental health. This not only affects individuals but all staff and services involved who are constantly working hard, to manage associated risks.

Harbour Housing are pleased to have hosted the first session of this series, at their training offices in St Austell, and are privileged to be involved in spreading awareness of Dual Diagnosis and having the opportunity to discuss options that can be provided for the future.

Further reading:

Delgadillo, J, Sept 2012,Drug and alcohol dependence, Vol 125, Issues 1-2, pgs 37-42.

https://www.sciencedirect.com/science/article/abs/pii/S0376871612000993